AAA Roadside Assistance

Need assistance right now?

You’re covered 24/7, in anyone’s car—whether you’re the driver or just a passenger.

You can trust our trained technicians to perform a variety of services to get you on your way. Enjoy the freedom of AAA Roadside Assistance.

Have questions about your AAA roadside assistance benefits? Call 800-922-8228.


Towing

You’ll get towed to the nearest gas station, AAA Approved Auto Repair shop or your preferred mechanic. Miles of free towing available to you vary per AAA Membership plan.

Flat Tire

You won’t be left flat when you call AAA Roadside Assistance. Depending on the damage to your tire, we’ll either install your usable spare, re-inflate your tire or tow your vehicle.

Mobile Battery Service

If your car won’t start, we’ll attempt to jump-start your battery. If your battery is failing, we can test it and replace it with a new one on the spot. Battery replacement not available in all areas.

Emergency Fuel Delivery

If you run out of fuel, we’ll bring you enough to get you to the nearest gas station. If you need diesel fuel, please request it when you call. Diesel may not be available in all locations.

Mechanical First Aid

Our drivers are trained to identify and address some of the most common mechanical problems. We'll make minor adjustments not requiring parts or supplies in an effort to get your vehicle running.

Locksmith Service

Locked your keys inside your car? We'll send roadside service to help you gain entry. If the attempt fails, the Towing Service policy will apply. Reimbursement amounts for parts and labor vary per your AAA Membership plan.


How many service calls are included in my AAA Membership?

AAA Membership provides each Member with Emergency Road Service up to four times per member in a Membership year. AAA Emergency Road Service coverage includes the following services:

  • Mobile Battery Service

  • Tire Change

  • Fuel Delivery

  • Lockout/Locksmith Service

  • Mechanical Aid

  • Towing 

If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period?

Roadside assistance benefits become available 48 hours after Membership purchase. However, if you’re stuck at the side of the road and need assistance within the 48-hour period, you can pay an additional $75 fee to waive the waiting period and access your Membership benefits immediately.

Free immediate towing is limited to five miles. A per-mile fee will be applied thereafter. The fee amount varies by location.

How do I apply for reimbursement consideration for Emergency Roadside Assistance?

AAA prefers that Members use its emergency road service whenever possible but there may be times when AAA services are not available, such as extreme weather conditions or when there is no AAA contractor in the area. In these cases, AAA Members can request reimbursement.

Reimbursement forms are available to download and print under the “Membership” menu. Include the original paid receipts. (Always keep copies for your files.) Please allow 4-6 weeks for processing.

You may submit your application and receipts through any of the following channels:

Email: ERS.Reimbursements@goaaa.com

Fax: 888-686-2510

Mail: AAA Automotive Services
         P.O. Box 24502
         Oakland, CA 94623

Please note that applications and receipts received 60 days after the date the service was rendered may not be considered for reimbursement. All receipts must include the name of a valid AAA member from Northern California, Nevada, Utah, Arizona, Alaska, Montana, or Wyoming and an itemized description of the services rendered. (i.e. breakdown location, tow destination, or type of lockout [home or car]).

Where am I covered by AAA Emergency Roadside Service? Can AAA be using in Canada?

You're covered in any car—whether you're the passenger or the driver—anywhere in the U.S. or Canada.

*Certain restrictions apply to these services. Review your Membership terms for full details. Review reimbursement instructions to request a reimbursement.