Diversity &
Inclusion at AAA

We are passionate about maintaining a diverse and inclusive workplace that reflects the people and culture of the communities we serve, and fostering an environment in which everyone can realize their full potential and grow without barriers. We celebrate our differences as they make us stronger and invigorate our workplace. We believe that each of us enriches our culture by contributing unique perspectives, valuable insights and key strengths. We want each of our Team Members to feel valued, respected and supported.


Headshot of Chris Harze, Vice President, Internal Audit at AAA NCNU

Chris Harze

Vice President, Internal Audit

Walnut Creek, California

Headshot of Edna McGuire, Manager, Member Service Center, Sales and Service at AAA NCNU

Edna McGuire

Manager, Member Service Center, Sales and Service

Salt Lake City, Utah

Headshot of Sabrina Ghouse, Manager, Product Management - Insurance Marketing at AAA NCNU

Sabrina Ghouse

Manager, Product Management - Insurance Marketing

Walnut Creek, California

Headshot of John Kane Cruger, Jr., Manager, Business Analysis and Member Experience Branch Operations at AAA NCNU

John Kane Cruger, Jr.

Manager, Business Analysis and Member Experience Branch Operations

Walnut Creek, California

Headshot of Cassandra "Tonie" Parks, Member Experience Team Lead at AAA NCNU

Cassandra "Tonie" Parks

Member Experience Team Lead

Pinole, California

Headshot of Michael Honeycutt, Manager, Analytics at AAA NCNU

Michael Honeycutt

Manager, Analytics

Walnut Creek, California

Headshot of Denver Pugh, Manager, Enterprise Applications at AAA NCNU

Denver Pugh

Manager, Enterprise Applications

Walnut Creek, California


At AAA, Business Resource Groups (BRG) are groups of Team Members who actively engage around a unifying mission. These ​ internal communities connect Team Members across the organization. Their mission is to promote the well-being of our company and develop mutually beneficial relationships with the communities we serve.

The Woman.Empower group ensures Team Members are empowered to make AAA the number one place for women to work, and the leading voice for gender equity in the corporate world.

The vision of the DAWN Resource Group is to advance awareness, education and inclusion for Team Members and Members with disabilities at AAA.

AAA PRIDE BRG focuses on inclusion. Come develop stronger, deeper relationships with your LGBTQ counterparts and LGBTQ allies. This BRG will provide valuable resources and a space for Team Members to learn how to best support LGBTQ Team Members, family, and Members.

Parents@AAA business resource group is a community of Team Members who provide resources, share experiences and information, and are a voice of support for all types of families at AAA. Our goal is to create awareness and support to enable Team Members to have a successful career and work life balance while at AAA.

Unidos means united, and that's at the heart of this Business Resource Group's goal of raising awareness to support the Hispanic and Latino(a) community at AAA. Unidos will allow AAA to better position products and services, support Community Impact, and enhance volunteerism by uniting Team Members to support their leadership and career development goals.

Unidos is a leading partner in the collective work that has already been established in support of our organization’s Diversity and Inclusion strategy. The leaders of Unidos are passionate, excited, and eager to contribute to making positive change and a long-lasting impact at AAA and our communities.

EXCEL, was founded under the principles of respect, appreciation and development, will promote an environment of inclusion at AAA that is reflective of the community we serve. We are committed to supporting the Club’s strategy, innovation agenda, recruitment and retention programs, and other key initiatives that draw upon the richness and creativity of a diverse talent pool to help transform AAA for the next century.