American Automobile Association Northern California, Nevada & Utah, AAA Arizona Inc., and AAA MountainWest, Inc., and our affiliates AAA Smart Home and A3 Smart Home1, Gig Car Share2, AAA House Manager3, and AAA Car Subscription4 (collectively referred to as “Company” or “we,” “our,” or “us”), certain third parties, and certain of our partners use cookies and other identification technologies on our websites (“Sites”), mobile applications, advertisements, and other online services (collectively, the "Services"). This Cookie Statement, sometimes also referred to as Cookie Policy, applies to any members, customers, users or subscribers (“Members”) or any visitor who engages with the Services and explains how we use cookies and the choices you have. This Cookie Statement forms a part of our Privacy Policy available at https://calstate.aaa.com/privacy-policy.  Any defined terms used in our Privacy Policy also apply to this Cookie Statement. 

I. Overview of Cookies and Other Identification Technologies

Cookies are small text files that are stored on your browser or device by websites, applications, online media, and advertisements. These cookies and other similar technologies like pixels, web beacons (also known as clear GIFs) and local storage are used for various purposes, including but not limited to authenticating users, remembering user preferences and settings, determining content popularity, delivering and measuring the effectiveness of advertising campaigns, analyzing site traffic and trends, and generally understanding the online behaviors and interests of users who interact with the Services.

There are different types of cookies, such as “first-party cookies” and “third-party cookies.” First-party cookies are cookies served by the entity that operates the domain you are visiting (i.e., Company). Third-party cookies are cookies served by the organizations that are not operating the domain you are visiting, such as our analytics or marketing partners. 

Cookies may also have different durations. Session cookies last only while your browser is open, and are deleted automatically when you close your browser session. Persistent cookies survive after your browser is closed. For example, persistent cookies may recognize your device when you re-open your browser and visit our Services again.

 II. Cookie Types and Purposes

While the cookies we use may change from time to time, they currently fall into the below categories of use:

Cookie Types: Analytics and Research

Purpose: Such cookies may be first party and third party cookies. To the extent that those cookies are third party cookies they are deployed by our service providers. Those types of cookies are used to understand, improve, and research products and services, including when you access the Services and related websites and apps from a computer or mobile device. For example, we may use such cookies to understand how you are using Site features, and segmenting audiences for feature testing.

Cookie Types: Preferences

Purpose: Such first-party cookies are used to remember your settings and preferences and do not involve the sale of your Personal Information to a third party. For example, we may use these cookies to remember your content and communication preferences.

Cookie Types: Performance

Purpose: Such first-party cookies are used to collect information about how you interact with our Services and to help us improve them, and do not involve the sale of your Personal Information to a third party.  For example, we may use these cookies to determine if you have interacted with a certain Site.

Cookie Types: Advertising

Purpose: Such first and third-party cookies are used to deliver advertisements, to make advertisements more relevant and meaningful to consumers, and to track the efficiency of our advertising campaigns, and may involve the disclosure or sale of your Personal Information to a third party, such as our ad partners. 

For example, we and our ad partners may rely on information collected through third-party cookies to serve you ads on other websites that may be interesting to you. Similarly, our ad partners may use a cookie, attribution service or another similar technology to determine whether we have served an ad and how it performed or provide us with information about how you interact with them.

For more information, please visit our About Online Advertising Statement.

Cookie Types: Site Features and Services

Purpose: Those first-party and third-party cookies provide functionality that help us deliver products and services, and do not involve the sale of your Personal Information to a third party. For example, we may use such cookies to help you log in or display content based on your location or pages you have previously visited.

III. Your Choices Regarding First-Party Cookies

You have the right to choose whether or not to accept cookies. However, Performance and Site Features and Services cookies are an important part of how the Services work, so you should be aware that if you choose to refuse or remove cookies, it could affect the availability and functionality of the Services.

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser.

Removing or rejecting browser cookies does not necessarily affect third-party cookies, which may be used by us or our services providers or third parties in connection with the Services. To delete or disable such cookies, please visit https://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html for more information. For further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, you can visit https://www.allaboutcookies.org.

IV. Your Right to Opt-Out of the Sale of Your Personal Information by use of Third-Party Cookies

If you have a California address and live for the most part of the year in California, you may have the right to opt-out of the sale of certain or all of your Personal Information, including our use of third-party cookies to the extent that it constitutes a sale of Personal Information to a third party. Other states may be offering rights similar to those afforded by California law. In addition, we extend this opt-out right also to Members who are not California residents.

For the purposes of this Cookie Statement, “sale” of Personal Information means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s Personal Information by the business to another business or a third party for monetary or other valuable consideration.

You may exercise this right to opt-out either by clicking on the “Do Not Sell My Info” link or by contacting us using the contact information provided in Section XI (A) (Exercising Your Consumer Privacy Rights) of our Privacy Policy.  

V.  Changes to this Cookie Statement

We may change this Cookie Statement from time to time. If we do, we will note near the top of this page the date that any changes are made and/or when they become effective. Third parties who serve and use cookies and other identification technologies may often change their practices without informing us. Please check their websites and disclosures to understand how those changes may affect you. We encourage you to regularly review this Cookie Statement.

 VI.    How to Contact Us

If you have any further questions regarding this Cookie Statement, please contact us either:

▪ by telephone: 1 (800) 922- 8228

or

▪ by email: privacy@norcal.aaa.com

1 AAA Smart Home and A3 Smart Home are operated by A3 Smart Home LP.

2 Gig Car Share is operated by A3 Mobility LLC.  

3 AAA House Manager is operated by A3 Labs LLC. 

4 AAA Car Subscription is operated by A3 P2P Services LLC.