Tim joined the club March 10, 2014, after four years as the CEO of Canada’s British Columbia Automobile Association (BCAA).
During his leadership, BCAA won multiple J.D. Power Awards for Highest Customer Satisfaction, achieved status as one of the “Best 50 Employers in Canada,” won back-to-back AAA Strategic Blueprint awards for Best in Class Insurance Operations, and received the highest AAA federation honor for quality of roadside assistance repair. BCAA also posted four years of continuous membership growth during his time as CEO.
Prior to leading BCAA he served in a variety of roles at Canadian Tire Corporation, one of Canada’s largest and most trusted companies. He has a degree in business administration from the University of Western Ontario and studied strategic leadership at Oxford University and corporate social responsibility at Harvard University.