Todd Burger, Chief Engagement & Safety Officer
Todd joined the American Automobile Association (AAA) in 1996 and currently serves as Chief Engagement and Safety Officer of AAA Northern California, Nevada & Utah. He brings more than 25 years of extensive AAA leadership experience to his role.
Todd has served AAA Members in a variety of roles for over the years. In his role, Todd’s mandate is to spend time connecting with, and listening to, our people who serve Members directly so we can chart the course to be an even better place to work well. Todd will also guide our strategy to keep all Team Members safe.
Prior to his current role, Todd held the position of CEO of AAA MountainWest, where he oversaw operations, before its merger with AAA Northern California, Nevada & Utah in 2015. Todd began his career in the Army, serving 8 years. He then joined AAA as a manager in the Automotive Department in 1996, where he quickly became the department's Vice President. Additionally, Todd held the role of Regional Manager at AAA National, where he worked on performance standards and market analysis.
Throughout his career, Todd has successfully implemented cost-saving and efficiency-raising practices in call centers, auto repair, and road services.
Todd holds an MBA from Saint Mary’s College and a BA from Montana State University - Bozeman. He resides in Northern California but keeps close ties to his family in Montana.