Todd Burger, Chief Organizational Readiness Officer

Todd joined the American Automobile Association (AAA) in 1996 and ​ currently serves as Chief Organizational Readiness Officer of AAA Northern ​California, Nevada & Utah. He brings more than 20 years of extensive AAA leadership experience to his new role.

As Chief Organizational Readiness Officer, Todd is responsible for​ developing and fostering existing relationships between AAA Northern California, Nevada & Utah and governing AAA entities. He manages our Real Estate, Quality, and Community & Advocacy teams at AAA NCNU.

​Prior to his current role, Todd held the position of CEO of AAA​ MountainWest, where he oversaw operations, before its merger with AAA​ Northern California, Nevada & Utah in 2015. Todd began his career in​ the Army, serving 8 years. He then joined AAA as a manager in the ​Automotive Department in 1996, where he quickly became the department's ​ Vice President. Additionally, Todd held the role of Regional Manager at AAA National, where he worked on performance standards and market​ analysis. ​

Throughout his career, Todd has successfully implemented cost-saving ​and efficiency raising practices in call centers, auto repair, and road ​services. ​

Todd holds an MBA from Saint Mary’s College and a BA from Montana ​ State University - Bozeman. He resides in Northern California but keeps ​close ties to his family in Montana.

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