Payments for AAA Insurance policies are accepted online with the use of a Visa or Mastercard credit/debit card, as long as your policy is not in a past due status or paid in full. To make your payment, you must first sign in to AAA.com with your email address and password. If you have not registered with AAA.com, please take a moment to do so. Once signed in, click on the "Make A One Time Insurance Payment" link, and enter the following information:
• Product Type (Auto Insurance/Home Insurance)
• Policy Number (no spaces or dashes)
• Zip code (from address corresponding with policy)
• Click "Continue"
Note that if your policy is past due or paid in full, you will not be able to view your balance or make a payment online. To make your payment by phone, please call our AAA Member Services Center at (800) 922-8228.
If you are receiving an error message that states you have entered your policy number incorrectly, attempt to enter it again without the given hyphen (-) on your billing statement (example: AB12345) or without the beginning (PAA) if your policy begins with these letters. For homeowners policies, omit the beginning (HO) (example: 1234567).
Please note if your insurance policy includes a past due amount or is paid in full, AAA.com will state the policy number is incorrect. In that case, contact our AAA Member Services Center at (800) 922-8228 (option 1) to make a payment.
If the above procedures do not allow you to view your policy billing information - and your policy is not past due or paid in full - please call Website Support at (888) 929-2911.
Your automatic payment plan will begin within 6-8 weeks from the date that you applied for this feature. Once your automatic payment plan has gone into effect, it will be noted on your statement. Until your statement notes the change, please continue to make your insurance payments as normal.
Automatic payments are normally taken from your designated account within 2-3 days of your insurance policy due date. Your insurance payment amount will vary each month; each month will reflect a lesser amount unless you make a change on your insurance policy.
If you have any further questions regarding your insurance policy, payments or billing, please contact our AAA Member Services Center at (800) 922-8228 (option 1).