FAQ - Magellan GPS

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Magellan Maestro 4250 has the same safety and convenience features as the 3250 but with a larger 4.3" widescreen display.

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Magellan Maestro GPS units are completely portable. Take your Magellan Maestro with you when you travel with friends, when you rent a car. With its rechargeable lithium Ion (Li-ion) battery, the Magellan Maestro can be used for up to three hours on a single charge. You can even use your Magellan Maestro while you’re on foot.

Note: Check your local and state laws for installation limitations at the Magellan website.

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Magellan and AAA have teamed up to bring you one of the safest and most convenient mobile GPS devices around. Enjoy exclusive AAA features like:

Faster AAA Emergency Roadside Service – The Magellan GPS device provides precise location information you can pass on to AAA Emergency Roadside Service, so you'll be on the way with no delay.

AAA TourBook listings – Be the travel and savings expert wherever you go! With a AAA-enabled device, you’ll enjoy instant access to AAA TourBook points of interest like local events, attractions and great sightseeing spots.

AAA Member Discounts – Wherever your travels take you, you'll save with exclusive Member discounts for your current location, destination or anywhere along your route.

What's more, AAA Members enjoy competitive discounts off retail prices for select Magellan GPS devices. Members also receive a free second year warranty and 15% off all genuine Magellan accessories purchased on Magellan’s website. Just call (888) 222-6277 to receive a promotional code to apply during your checkout process on www.magellangps.com.

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New Magellan Maestro models are available with an integrated traffic kit. Some models may require an additional traffic kit, purchased separately from Magellan. A NavTraffic subscription, which provides live information in most major urban areas, is also required. To learn more about a traffic kit and a NavTraffic subscription, visit the Magellan Web site.

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Safety - Don't get lost - ever. No need to stop and ask strangers for directions or read paper maps while driving. With turn-by-turn voice and visual directions, the Magellan Maestro automatically recalculates your route if you miss a turn for a safe and confident driving experience.

Convenience - Choose the route thats right for you. Enter your destination address and the Magellan automatically calculates directions based on your choice of fastest or shortest route. No need to print out online directions or fumble with paper maps on the road -- the Magellan Maestro, with its nearly 6 million preloaded points of interest, provides friendly directions in an instant.

Portability - The Magellan devices, especially the Maestro 3210 or 3250, are easy to transport. Take it ith you when traveling, or use it in a taxi, rental car or on public transportation.

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The best reception is obtained when your Magellan device has a clear view of the sky.

On the Road - For optimal results in the car, mount the device with a clear view of the sky.
On the Go - When used as a handheld, an unobstructed view gets the best results. Reception is significantly reduced with the Magellan unit indoors, such as inside a house or garage.

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Use the adhesive disk* to mount your device to your vehicle dashboard.

To install the adhesive disk:

  1. Use the enclosed alcohol pad to clean the dashboard where the adhesive disk will be applied. Allow to dry thoroughly.
  2. Remove the protective paper cover from the bottom of the adhesive disk.
  3. Place the bottom of the adhesive disk to the dashboard and apply firm, even pressure for a secure fit.
  4. Allow the adhesive disk to 'cure' in place for 24 hours, then mount the suction cup.

To mount the suction cup to the adhesive disk:

  1. Place the suction cup mount on top of adhesive disk.
  2. Press the suction cup mount down firmly - flat against the adhesive disk and press the suction cup lever down to secure the suction cup to the adhesive disk.

* Note: After installing the adhesive disk, removal of the disk may damage the dashboard surface.

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Yes, Magellan Maestro GPS units are completely portable. And with its rechargeable lithium Ion (Li-ion) battery, the Magellan Maestro can be used for up to three hours on a single charge. Be safe. When using the Magellan Maestro in your car, please attach the unit securely with the included windshield or dash mount.

* Note: Check your local and state laws for installation limitations at the Magellan website.

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The Magellan Maestro 3250 offers additional safety and convenience features over the 3210 model, including:

  • Voice command and control
  • Spoken street names
  • Bluetooth hands-free calling
  • Live traffic reports
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The Magellan Maestro is designed to operate inside a vehicle. We don’t recommend using it on a motorcycle.

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Yes, Canadian maps are available on all Magellan Maestro GPS devices.

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Recommended installation locations are flat surfaces such as the dashboard or center console. Please Note: Installation laws vary by state. In the states of California and Minnesota, it is illegal to mount the device on your windshield. Please check your local and state laws for installation limitations.

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Magellan Maestro 4250 has a 4.3" widescreen display and offers additional safety and convenience features, including:

  • Voice command and control
  • Spoken street names
  • Bluetooth hands-free calling
  • Live traffic reports
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Currently Magellan Maestro models do not support this feature. Magellan may offer an optional SD-card accessory for use in Europe in the near future. Insert the SD-card into the SD-card slot of the Magellan Maestro and you'll be ready to drive safely overseas. Check the Magellan website for details on timing and availability.

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Toll free AAA customer support is available at (877) 3AA-AGPS (322-2477). For technical support, visit the Magellan website or contact Magellan directly at (866) 868-2259.

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Magellan warrants its GPS receivers and hardware accessories to be free from defects in material and workmanship, and in line with its published specifications for a period of one year from the date of original purchase. This warranty applies only to the original consumer purchaser of this product.

AAA Members who register their receiver online within 60 days of purchase will receive an additional one year warranty, providing they remain active AAA Members throughout the warranty period. If AAA Membership is cancelled, the additional one year warranty will no longer be valid.

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AAA TourBook features are accessible to Members and non-Members alike. However, you must be an active AAA Member to receive AAA services and discounts. Most new AAA enrollees can receive immediate Roadside Assistance, although the processing time for new Memberships may vary. To confirm that your Membership number is active, call (800) 922-8228.

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Call AAA's dedicated Member line at (888) 222-6277 and provide your valid Membership number to obtain a Member-exclusive promotional code. Enter your code on the Magellan website during the registration process and you will receive your second year warranty, free of charge.

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You can purchase online here. Our site provides detailed product information, images, and the lowest AAA-enhanced GPS prices!

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You can purchase online here. Our site provides detailed product information, images, and the lowest AAA-enhanced GPS prices!

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There are many benefits to buying your Magellan GPS device from AAA:

Exclusive savings - AAA Members enjoy exclusive discounts on Magellan GPS devices – discounts you won't likely find anywhere else. Save time comparison shopping and shop smart at AAA.

AAA Tech Editor's choice – Our tech editors have spent countless hours researching and comparing the industry’s GPS brands and units to offer a select few Best in Class we find most suitable for our Members.

Friendly travel expertise - Whether shopping online at AAA.com or in one of our Travel Stores, you’ll find valuable travel expertise with a friendly face and caring attitude to enhance your GPS buying experience. And at AAA, you can shop without the crowds or pushy sales people trying to sell you extras you don’t need.

Superior service - When you purchase online, you can return your product for a full refund for up to 30 days or exchange it for up to 60 days. Either way, we'll pay for shipping the unit back to AAA. With other retailers, you'll likely have only 14 days to return the item and pay for shipping out-of-pocket.

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AAA Travel Store: Return items with original packaging and receipts for a full refund within 30 days of purchase. A re-stocking fee may apply.

Online: Return items with original packaging and receipts for a full refund within 30 days of purchase, or exchanged within 60 days of purchase. Online purchases can not be returned to AAA Travel Stores. For online returns, please call our support number at (877) 3AA-AGPS (322-2477).

Where do I get support?
AAA provides customer support toll free number at (877) 3AA-AGPS  (322-2477).
For technical support, Members can contact Magellan directly at (866) 868-2259.

Or, check the Magellan website for technical information and support.

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